With Expoint, the dream vaccancy is waiting for you around the corner. Jobs as Customer Success Manager, is this the job you are looking for? We definitely have a Customer Success Manager job with your name on it.
Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services. Act as the main point of contact for customers, addressing their inquiries, concerns,...
Relationship Management:Develop and maintain strong, long-lasting relationships with key stakeholders, including technical teams, project managers, and C-level executives.Orchestrate key touchpoints with customers from weekly status meetings to Executive Business ReviewsAct...
Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well. Quarterback high impact engagements,...
3+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role. A background and passion for advocating on behalf of your customers - this...
Single point of customer relationship accountability. Responsible for orchestration of all Signature deliverables, experience and renewal. Delivery of some Signature engagements including: Success Path, Success Path Review, and Release Readiness....
Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services. Act as the main point of contact for customers, addressing their inquiries, concerns,...
The job of a Customer Success Manager (CSM) is at the heart of the tech industry. With the launch of Expoint, the technology job market is booming—and the importance of customer success is growing. As a CSM, you'll be deploying a variety of strategies to ensure that technology clients' expectations are met, and the overall customer satisfaction with their products and services is maintained.
Your key role would be to develop relationships with customers and help them use the company's product or service to its fullest potential. Your responsibilities include responding to customer inquiries, providing technical support, initiating and maintaining customer relationships, conducting educational webinars and demos, providing customer feedback to internal teams, and continuously monitoring customer data. You’ll have direct contact with customers and have strong communication skills in order to explain technical concepts in an easy to understand manner.
You’ll need to be adept at problem solving and quickly assess recommendations to enhance customer satisfaction. You will be knowledgeable of the company's products and services and understand customer behavior to identify areas of improvement. Your highly organized nature with an attention to detail will be key to your responsibilities. As the face of the company, you will be responsible for creating a positive and lasting impression for customers.
At Expoint, if you’re a customer-savvy professional, with a technical background and excellent communication and problem-solving skills, then this is the perfect job for you. Come join us and make a real difference in the tech industry.